the syncing confusion is quite common. I once nearly deleted my friend's whole collection of music :D
Apple products are very stylish and especially good looking. The iPod shuffle or common man's Apple product, is stylish and cheap, for about 50$. The stylish and sleek body, with the clip which I think is one of the main reason of its success. The user experience is also good, with almost all of the functionalities implemented in few buttons. Getting to the technical part, the disadvantage is of the proprietory protocol that apple uses to transfer music ie, iTunes library synching. It is a headache to add music if you use more than one iTunes library, and by accident if your iTunes gets uninstalled, you will have to erase the ipod to get more music into it. The sound quality is good, but not the best out there. Excellent battery backup to hear upto 12 hours of music and a 2Gig memory which is more than enough for a shuffle. Overall good value for money. After all it is apple 

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